Beware of Scammers Posing as JSE Service Providers

Learn how to protect yourself from scammers claiming to represent JSE-related services and avoid falling victim to their social engineering tactics.

Recently, there has been an increase in phone calls targeting unsuspecting consumers, particularly older individuals, from people claiming to represent services linked to the Johannesburg Stock Exchange (JSE). These scammers use social engineering tactics to gain trust, often referencing personal financial holdings like Retirement Annuities (RAs). Their goal? To convince you to withdraw your funds and place them into dubious share trading accounts. This article will guide you on how these scams operate, what to look out for, and how to protect yourself.

How the Scam Works

The Call

Scammers typically initiate contact via phone, introducing themselves as representatives of a JSE service provider or intermediary account facilitator. They often use financial jargon to appear credible and use non-existent financial services company names.

Claims of Knowledge

To build trust, they may claim to know personal details about your finances, such as your Retirement Annuities, and insist that you have funds available for investment.

The Meeting Request

Once they establish credibility, the scammers push for a meeting, in person. The goal is to pressure you into withdrawing funds from your RA or other investments and placing them in their share trading account.

The Real Objective

Their true intent is to gain access to your funds through the guise of investment opportunities, leading to potential significant financial loss, especially for older adults.

How to Spot and Avoid the Scam

Verify the Caller’s Credentials: Ask for the caller’s full name, company name, and registration number. Contact the JSE or your financial service provider to verify their claims.
Be Wary of Unsolicited Calls: Do not share personal information with callers you don’t know. Scammers often piece together data to make their stories seem more credible.
Avoid Pressure Tactics: Legitimate service providers will never pressure you into quick decisions about withdrawing funds or changing investments.
Do Not Disclose Personal Information: Keep your ID number, banking details, and account information private. Scammers use these details to strengthen their credibility.
Ask Questions: Press for details about their claims and business operations. Scammers often struggle to provide clear and consistent answers.
Listen for Red Flags: Be cautious if the caller pushes for a meeting or emphasizes a “once-in-a-lifetime” investment opportunity.

Protect Your Data and Trap the Caller

Record the Call: If possible, record the conversation (complying with local laws) for evidence.
Request Written Proof: Ask for detailed information via email or physical mail. Scammers often avoid providing traceable information.
Involve Authorities: Report suspicious calls to the South African Police Service (SAPS) or the Financial Sector Conduct Authority (FSCA).
Alert Your Network: Share your experience with family and friends, especially elderly relatives, to raise awareness.